For shipping, orders will be delivered by local courier services.
For orders shipments within Malaysia (including Sabah and Sarawak) we use Poslaju, Skynet, Nationwide, Pgeon Delivery or Airpak.
How can I check my order status?
Sign in to your Account (the one that you made your order with) and click on “Track Order“. You will be notified on your courier tracking number via email or SMS.
If you purchase as a guest, you may check for the tracking number sent to your email address and contact number. Feel free to contact us at firstname.lastname@example.org.
Will my package be delivered to my house or to the post office for me to pick it up?
Your orders will arrive at your house. There may be exceptions that door-to-door delivery service is not provided in particular cities / outskirt areas. Therefore, self collection over the counter is advisable.
When will you ship my order?
Orders placed will be processed within 1-3 business days. However due to the product availability, we will usually ship out to you within 3 business days if there’s a ready stock or up to 14 business days if it’s on pre-order.
Please allow extra time for your order to be processed during public holidays and busy periods. The courier serice may also require extra time to work on the processing / delivery during peak season or before major festivals.
Still not getting your answers? Email us anytime at email@example.com.